Using a Design centered approach helps us partner with you, and ensure we uncover the real issues enabling us to create the most appropriate data solution.
After delivery, we hope to continue our partnership to not only provide ongoing service and updates but to continue to collaborate on future projects as new solutions as well as new problems develop. There are 4 stages in our collaboration on each project:
At commencement our expert team will work collaboratively with you to understand your challenges. Whether this is through desk research or shadowing your teams as they work, we gain the depth of understanding needed to fully capture your requirements.
Based on the information discovered, we can then define the solution fully as well as the measurable outcomes we would like to achieve. Our team will work to develop a full implementation plan with defined and agreed objectives, deliverables and key project milestones.
Once the solution implementation plan is agreed, we commence development. We work in an agile manner and at the end of each sprint we will carry out a progress review where the previous cycles development will be presented to gain feedback and ensure that you are fully satisfied with progress the on the project.
Once the solution is developed this is released as a fully operational system. When required, full training will be carried out on the use of the solution and user acceptance is completed. After this point we offer full support services by email, phone and on-site when needed.